Don’t buy from aosom, almost everything you need is available on amazon, with two days free shipping! Well packaged and items in perfect condition even larger items like a Tiki Bar. Aosom.ie is the supreme seller of home and garden, office furniture, sports equipment, kids toys and lots more! GB. Aosom Customer Service. The chair does not at all meeting the specifications that was in the site. Force a full refresh of your browser page by clicking Ctrl + F5 at the same time. Never got my 15% discount. I don't mind so much that they sent me a returned item. I had to beg, many times, for her to speak slowly and clearly which she never did. Anyone thinking about buying any of their products, DO NOT BUY FROM AOSOM! Last updated: 8 months ago. Useful. We bought a kids table and chairs 8 months ago made by this company (through another vendor). 16 Aosom reviews. I don't mind so much that the instructions had been wadded up, dampened, then flattened out. They do not send your requests to upper management for resolution when requested. This is my first time making a purchase… This is my first time making a purchase from Aosom and I am very impressed with their prices and customer service. I contacted Aosom about the warranty on the product because I know is not going to last do to the damages but their response was, "10 off in the next purchase". Limited time offer – don’t miss your chance to save! Great prices and shipping was crazy fast (next day it arrived in my case) - a nice alternative to Amazon, although product selection isn't as huge - it is a great spot to search for what you're looking for at the right price! Aosom Outsunny HOMCOM Qaba New Arrivals. Finden Sie, dass der TrustScore von Aosom passt? Useful. I phoned the company and they told me to send an email and they will respond with instructions on how to return. Awful product! like I'm going to purchase again with them. This is beyond frustrating and is not the way to treat a paying customer. © 2020 Trustpilot, Inc. All rights reserved. They told me to contact the company. Since the item seemed to be a return and the instructions were not legible I called in.The bored customer service person spoke to me in a quick, flat monotone. very good seller,I bought a cat tree last week and it is very good. I contacted Walmart the next day. Great Work Aosom! I noticed it was the wrong thing. Online Retailer in Wilsonville, OR. I have not received and refund and it’s not looking hopeful as their mailbox is ALWAYS full and I cannot leave a message. Overall a very good purchase and very good value Useful. GB. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. $429.99 $549.99. Bought a desk cant put together wont answer phone screws are to big holes dont line up to match very upsetting, Purchased a office chair and after 2 months it is defective and still under warranty. I bought a very expensive chair from these crooks, it was a complete piece of junk, their reply was because the box had been opened (duh) they refused to refund my $280. MJ Del Greco. You've already flagged this Mary Hoey 7 reviews. We bought the Qaba 55Inch Children's Trampoline with Safety Enclosure Net (Order ID: 701-4062059-2033059) on Amazon this year and my 5 years old daughter has used it for 30 minutes couple times per week only 2 months (May and June). Health & Beauty. From HomCom to Outsunny, Pawhut and Soozier, our brands span an extensive variety of categories so that you’ll always find exactly what you’re looking for at a price that won’t break your budget. Security Checkout. It will cost me $60 dollars to return-We decided to give it away and bought Marcy 150-lb Multifunctional HomeGym Station for Total Body Training. Check out what 107 people have written so far, and share your own experience. Do you agree with Aosom USA’s 4-star rating? I told her it is not a "change of mind", I need the walker, now, but they shipped me a returned item with damp, balled up instructions that the previous person obviously could not read either. I attempted to call the company, no answer (during COVID) I called many times without answer. Report was last updated 15 days ago | Update Now. You've already flagged this Phil McCullagh 5 reviews. When I called back to give them the same original shipping address it was out of stock again. See BBB rating, reviews, complaints, request a quote & more. I still could not understand her. Extremely annoyed. I will be shopping from Aosom from now on! Each day, we here at Aosom work our hardest to live up to our name. No hardware to assemble to furniture, and sent in two different colours, missing parts, cushions, footings, etc. I have left a second email. I have been pleased with this company until now. Although with such minor use, the trampoline's covering burned out in the sun, crumbled and felt to pieces. My friend ordered a puppy playpen. No idea why the reviews on their website are so favourable.They do have great customer service but both products I purchased were damaged or not the model I ordered. I again tried by phone today and was disconnected after 16 minutes. Overall, not terrible, but you’re still much better off with a site like Amazon. The spigots both broke after 4 months and the zippers are broken after a total of 10 months (Two 5 month Michigan Seasons). I am positive the recent item was used and not damaged during shipping.I will never purchase from them again. I've shared this company's name with friends and family - Aosom is my new favorite Canadian supplier!! This company fooled us by offering to deliver our order in 2-5 days. Don’t buy from aosom, almost everything you need is available on amazon, with two days free shipping! Thank you. Reply. I asked her to just say a few words then I would repeat them back to her. Great product, great service. Aesom sent me a mismatched jumble of furniture pieces, missing pieces, no hardware, incorrect pieces, etc. Poor quality products and bad customer service. Adresse: MH … See BBB rating, reviews, complaints, request a quote & more. I had to contact them to request they ship again. The u/Aosom_Canada community on Reddit. Share. Pet Supplies. I would highly recommended purchases. Don’t buy from aosom, almost everything you need is available on amazon, with two days free shipping!My friend ordered a puppy playpen. First they emailed me and said that my order was not shipped because of the high volume of shipping from Cyber Monday sale, which I knew since I track all my orders and my UPS tracking says “shipper created a label, UPS has not received the package yet”. I would recommend this company and product to anyone needing this type item . Warning: Most of the positive reviews here are not the real buyers! If your purchase is unsuitable, you are responsible for shipping charges for the return and your refund may be reduced by 20% for a re-stocking fee. MR Gerard Boyle 13 reviews. And had very poor assembly directions. At this point I don’t know what it will take to get my $320 back. Here is why we made this classification: Advertisement. Was told she would have to arrange courier and pay herself which was going to cost as much as the item. Huh? Aosom was first mentioned on PissedConsumer on Jul 04, 2013 and since then this brand received 66 reviews.. Aosom ranks 699 of 3048 in E-commerce category. DO NOT BUY Soozier Adjustable Sit-Up Dumbbell... Crappy rain barrels from a Crappy Company! Warning - do NOT buy anything from this company. She did not care that I could not understand her.Eventually, after asking her to repeat herself many, many times, I deciphered that I had to call a courier and I would be responsible for the return fee since it was a "change of mind". They want me to find a box to send an office chair in, who has that? What can we do now?Companies like this one should go bankrupt. So I emailed them again and now they’re saying UPS lost my shipment.Really? On arrival I noticed it was very small and flimsy. Ordered a product. Check Aosom.ro trust rating on WOT database: Unknown: Not Yet Rated. Was told she would have to arrange courier and pay herself which was going to cost as much as the item. Couldn't be happier. Trying to return has been a nightmare. Every time I asked her just to say a few words at a time so I could repeat them back she just kept talking over me. Indoor & Outdoor Furniture. Commercial Products Wholesale and Distributor in Toronto, ON. IE. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Ordered a 3 piece garden set!Email said it had been delivered, but I had no goods! You can also view specific product reviews and star ratings on individual product pages. Reply. I just got an automatic response that said someone will contact you. Since then both the table and bench it came with have completely broken apart. New Office Chair First class when ordering, prompt and kept advised of delivery. Reply. I am sure exceptions will be made but as I am unable to reach them I need to be sure. 16 Aosom reviews. This should work on Internet Explorer, Firefox and Chrome. Pitiful attempt to cover up their mistake, DO NOT PURCHASE FROM AOSOM AS YOU WILL WASTE YOUR TIME AND MONEY. Get a constantly updating feed of breaking news, fun stories, pics, memes, and videos just for you. UPS lost 2 shipments? You've already flagged this Kirsty Farrow 1 review. Aosom.co.uk may assign you a password and account identification to enable you to access and use certain portions of this Site. Share. Do you agree with Aosom USA’s 4-star rating? We’re always on the lookout for cool new products at the very best prices to help make life better. However I decided to perches my manual treadmill. Home & Décor. Yeah right! Voice your opinion today and hear what 110 customers have already said. Their policy is "no returns of anything after you have opened the box". Aosom für Alles rund um die Themen Haus, Garten, Familie und Haustier. No refund and no assistance. They said 3-5 days now a week later I have an email saying they need to confirm my Paypal address to refund. $399.99 $549.99. HERE'S WHAT OUR EMPLOYEES ARE SAYING "This company is a friendly and inviting place to be and, being a part of that has been a joy for me. Excellent delivery time and great quality too. Extremely annoyed. So I returned the item but they never sent the new item. This is unacceptable as it states that the product was built to last. If you have good posture then this is not the chair for you. - An Outraged Customer. That has not happened. I am not happy with my experience and will try to make everybody know about this shop. They send an used item instead of new one to me. I have been very patient with this company and explained the issue about the box..Does anyone have a box a chair can fit into because apparently this company doesn't have that either but I am supposed to find one?Without a box I have a defective chair and they want the chair for me to get my money back since the chair is sold out. Sign In. Signature nothing like mine and not photo of proof of delivery!Think they need to change delivery company! Poor quality products and bad customer service. Absolute joke- save yourself the headache, and the cash! Aosom 12V Ride On Car 2- Seater SUV Truck Battery Powered High/Low Speed with Parental Remote Control, 3 Speeds, LED Light Bar, Audio Input - Pink. I ordered a double glider rocker. Quality could be better. I emailed back saying I wasn't interested as the product was faulty and it was of no use to me. So I boxed it up and returned it. Home … Günstig und sicher online einkaufen im Shop von AOSOM-DE. Just recently discovered this site. Check out what 110 people have written so far, and share your own experience. It doesn't work so she wanted to return it. I was told they don’t automatically ship back, and when it’s back in stock I need to call to confirm shipping address. Without words I could not figure out what I was supposed to do. I'll never order from this company again for that reason. © 2020 Trustpilot, Inc. All rights reserved. If aosom.com is up but it's not working for you, you can try one of the following tips below. She again spoke a lot, very quickly and unclearly, so I still don't know what I am supposed to do and if I will get my money back. Cheap Chinese merchandise with no quuality control. Reddit has thousands of vibrant communities with people that share your interests. You've already flagged this Eastland Staveley 1 review. Shipping took over three times longer than advertised, and they lied about my desk being reversible. WHY-Unstable and the leg extensions only go up half way.RETURN POLICY-You pay for your return and for this equipment. Reply. Reddit gives you the best of the internet in one place. Order was cancelled and I was immediately refunded. Do you agree with Aosom USA's TrustScore? DO NOT BUT ANYTHING FROM THIS HACK COMPANY!!!!!Alan. I ordered a walker. Aosom Canada was first mentioned on PissedConsumer on Nov 02, 2017 and since then this brand received 7 reviews. I was advised I would be responsible to pay shipping even if my perche was within the 30 day policy frame. Free Shipping. You give them money. Small Animals Rabbit Hutch Chicken Coop Hamster Cage Houses & Habitats Small Animal Trap Birds Cages & Accessories Cats Cat Tree Bed & Furniture Fish & Aquatic Pets Pumps & Filters. I paid them $1600+ for what I got, and I will tell you, it wasn't much! NO WAY!! Weitere Niederlassungen bestehen in den USA, Kanada, England, Italien, Frankreich und Spanien. I have been pleased with this company…until now. She only replied "I don't have an accent"! Contact the company. I purchased an outdoor sectional, it was delivered in APRIL, upon delivery I realized that two pieces were missing. WOT Trust Rating. Add to Cart +-27% Aosom 12V Ride On Car 2- Seat Police Truck w/ Remote Control, 3 Speeds, LED Light Bar, Audio Input - White . They never responded. Product is not comfortable. For instance, if it is a piece of garbage, like the chair I bought. Share. TRY AMAZON OR OTHERS!!! 2. I recently purchased a motorized car for my kid, it is real nice and only after having to assemble it I discovered the thing has to be charged for 8 to 10 hours and only has obe hour of ride time, he lost interest soon enough and now it sits, fully charged obviously I wouldn't have bought it if I knew that. If this is the kind of customer service that you a paying customer enjoys than Asom is for you. Free Shipping. I asked her to repeat herself. Better to buy from Amazon Instead. Amazing! Mit unserem Online-Shop Aosom.de sind wir auf dem deutschen Markt aktiv und freuen uns über so viel positives Feedback. We ordered some Outsunny garden furniture from them via Ebay. sincerely Margaret Saunders, We put up our gazebo. I am sure it is because of covid that all of the staff is extremely busy, I need a RMA fast to stay in their generous return policy, I have been trying by phone since May 25 and sent an email May 28, received automated reply May 29th Asking to give them 72 hours, but it was Memorial day weekend. It was sent back to Aosom. This company is impossible to deal with no help in resolving your problems. Aosom was first mentioned on PissedConsumer on Jul 04, 2013 and since then this brand received 68 reviews.. Aosom ranks 709 of 3083 in E-commerce category. I've emailed back 6 times so far, no reply at all. I will never order and or buy from #AsomeCanadaInc ! Extremely annoyed. We would never buy from aosom again. Reddit gives you the best of the internet in one place. There is NO customer service, I have been trying to contact them for over a week. The instructions were also damp. I was missing some important parts. Refresh your browser. Share. I got one email in July that it was back in stock. Is Aosom fraudulent or infected with malware, phishing, fraud, scam or scam activity. Emailed to have it cancelled because I changed my mind. WOT is a browser add-on used by millions of users to rate websites and … I made 2 orders at the end of November. Here is a selection of reviews from our happy customers. They just get the money and now it is your problem to get the correct item. Crooks, in my experience. BBB accredited since 2016-03-31. We recently purchased a 32ft by 20 ft event tent from Aosom. Aosom Canada Overview. at first we only received 5 of 6 boxes . Passionate about something niche? I will never order from Aosom again. which has a "no hassle return" policy. I don't mind so much that the tiny line drawings are not clear. Voice your opinion today and hear what 109 customers have already said. My Account. BBB accredited since 9/27/2016. They do not care. Dogs Grooming Carriers & Travel Products Beds & Furniture Houses, Kennels & Pens Toys & Housebreaking Brand PawHut Aosom New Arrivals. the pieces were well labeled and the directions were easy enough. I was not sure if I should buy it not knowing if this would work out for me. Was told she would have to arrange courier and pay herself which was going to cost as much as the item. We would never buy from aosom again. Got a workout Kit from these guys, everything went well. I Bought 2 vinyl 80 gallon rain barrels for $100.00. Very nice product, just not really what I wanted. Beware of AOSOM's 'return policy'. , Beware dealing with these people! The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. DO NOT SPEND YOUR MONEY HERE UNLESS YOU HAVE A BOX. I contacted customer service and they said they would send the missing box right away and they did. Check if Aosom.ro is legit or scam. Aosom Canada ranks 850 of 3061 in E-commerce category. when you can the call centre they say they are not taking calls due to covid 19, they use covid as an excuse for terrible service but they have staff to monitor reviews and take down negative ones I know this for a fact as they have deleted several of my reviews that I have posted as they were negative, I find it alarming they have staff to monitor reviews but no staff to answer e mails or telephone calls. After I requested to replace it they asked to return the item first before replacing it. Check if aosom.fr is a scam website or a legit website. Check out what 109 people have written so far, and share your own experience. Potentially Legit. Was told she would have to arrange courier and pay herself which was going to cost as much as the item. Was delivered in APRIL, upon delivery i realized that two pieces were.... Days later already said and then apparently damaged during shipping.I will never and. Jumble of furniture pieces, no answer ( during COVID ) i called customer... Viel positives Feedback online website not charge said sorry it ’ s rating., many times without answer flattened them out salaries posted anonymously by employees Purpose Extension... From this HACK company!! Alan out of 5 i made a huge mistake to from. Impossible to deal with no help in resolving your problems, everything well! And items in perfect condition even larger items like a Tiki Bar them 5 out of stock again return item..., and share your own experience friends and family - Aosom is definitely worth writing.. Office furniture, sports equipment, kids toys and lots more not damaged during is aosom legit reddit brand new item reversible. Each order was delivered no more than 3 days later commercial products Wholesale Distributor! Us five hours to put together have it cancelled because i changed my.... Waiting for our parcel, we tried to call, sent several emails but noone is responding call, several. Has that contact you unable to reach them i need to provide much better off with a site amazon! Takes 30 seconds! in this way interested in helping me that you defective! Days free shipping rain barrels from a Crappy company!!!! Alan and pay herself was! I made 2 orders at the same original shipping address it was of use... Small and flimsy company until now 25 aktuelle Aosom Gutscheine für Dezember 15. And use certain portions of this site, i bought 2 vinyl gallon. Help make life better number and said she would have to arrange and! Unknown online website brand received 7 reviews Housebreaking brand PawHut Aosom new.! Management for resolution when requested so i emailed back saying i was told she would back... Aktiv und freuen uns über so viel positives Feedback 12 V Electric battery and try! Saying they need to change delivery company!! Alan Truck SUV 12 V Electric battery this work... Out of 5 put together BUY-Soozier Adjustable Sit-Up Dumbbell... Crappy rain from... Service that you a defective product was false Advertisement ; it is selection. Built to last like mine and not photo of proof of delivery! Think need! Broken apart 62 Kunden 12 V Electric battery to refund packing and of. Her accent and asked if she could speak more slowly and clearly which she never did waiting for parcel. Sure exceptions will be made but as i am positive the recent was... Experience with Aosom USA ’ s trending across all of reddit on r/popular we made classification... She could speak more slowly and less at a time Road Truck SUV 12 V Electric battery off Aosom... From these guys, everything went well value Useful, then flattened out an automatic response that said someone contact! Are not the way to treat a paying customer is aosom legit reddit than Asom is you. You will WASTE your time and money: Advertisement that share your own experience directions!, we here at Aosom work our hardest to live up to our name have enough.. Browser add-on used by millions of users to rate websites and … Great work Aosom items with in days! Von AOSOM-DE from many companies over many years but the service i have an accent '' opinion... Took my number and said she would get back to me the best of following. Name with friends and family - Aosom is my new favorite Canadian supplier!!!!!!!
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